Premium Coffee Shop Chain, Regional, UK (40 units)
The Issue:
Successful artisan coffee brand looking to extend premium coffee credentials to food range, to grow food sales, profits and customer repurchase rate.
TasteBed Activity:
Part-Time Head of Food package: 2 days per week over 2.5 years, from contractor to employee
Customer/ store team research
Category analysis
Financial modelling
Product (re)development
Supply chain review
Pricing review
Product launch implementation
Store team support/ training
Value Add:
>10% gross margin growth in all categories
Greater focus on food range in social media
Highly positive store team feedback